Mohd Azhar Othman - Professional Profile

About Me

Results-driven IT Manager with over 7 years of experience in infrastructure development, application support, and security optimization. Skilled in project leadership, technology integration, and cross-functional collaboration to deliver innovative solutions that align with business goals. Passionate about solving complex problems and driving operational excellence.

Skills

Programming

System & Data Analyst

Decision Maker

Quality Assurance

Technical Troubleshooting

Project Leadership

Projects

IT Expenses Report System

Developed a web-based system using PHP, MySQL, and Bootstrap to track IT expenses across 5 companies under JRM Holistik Sdn Bhd. Eliminated manual filing and Excel maintenance, enabling seamless document retrieval for the Account Department, improving efficiency by 50%.

IT-Asset Information System

Built a PHP/MySQL-based inventory system to manage IT assets, replacing Excel-based tracking. Features include problem logging, resolution tracking, and depreciation calculation, simplifying maintenance and providing real-time asset valuation for the Account Department.

Work Experience

IT Manager

JRM Holistik Sdn Bhd, Sungai Buloh, Selangor | Oct 2018 - Present

Led system assessments and process improvements to align IT systems with business objectives.
Managed IT budgets, backup systems, and user accounts, ensuring operational efficiency.
Developed data security and disaster recovery procedures.

IT Specialist

Baker Hughes Malaysia, Kuala Lumpur | Jul 2017 - Sep 2018

Provided Tier 1 IT support for hardware/software, resolving a record-breaking backlog of support tickets.
Collaborated with technical teams to improve systems and troubleshoot issues.

Education & Certifications

Education

Bachelor of Computer Science (Software Engineering)
University of Malaya, Kuala Lumpur

Certifications

Microsoft Certified Professional (MCP)
Microsoft Certified System Administrator (MCSA)
MCSA: Messaging